Privacy Policy for Riviera Nayarit Directory Website

Effective Date: May 1, 2025

Last Updated: May 1, 2025

1. Introduction

Welcome to the Riviera Nayarit Directory Website ("we," "us," "our," or the "Site"). We are committed to protecting the privacy of our users, including tourists, visitors, locals ("Users"), and the businesses listed on our directory ("Businesses"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Your Website Domain Name], including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a) Personal Data (Users & Businesses)

  • Contact Information: Name, email address, phone number (when provided through contact forms, newsletter sign-ups, account registration, support requests, or business listings).
  • Account Information: Username, password, profile information (if user accounts or business portals are implemented).
  • User-Generated Content: Reviews, ratings, comments, photos, or other content you submit to the Site.
  • Communication Data: Information provided when you communicate with us (e.g., customer service inquiries).
  • Location Data: General location information (e.g., based on IP address or information you provide) to personalize your experience or provide relevant local results. Precise location data may be collected via mobile devices if you grant permission.
  • Subscription/Purchase Data: Information related to premium subscriptions or other paid services (payment details are typically processed by third-party payment processors, see Section 5).

b) Business Data (Businesses)

  • Listing Information: Business name, address, phone number, website URL, social media links, hours of operation, services offered, detailed descriptions, categories, photos, videos.
  • Verification Information: Information required to verify business identity or claims (for verified badges).
  • Contact Person Information: Name, email, and phone number of the business contact person for managing the listing.
  • Payment Information: Billing details for premium listings, advertising, or other paid services (processed via third-party providers).

c) Derivative and Usage Data

  • Log and Usage Data: Information automatically collected by our servers when you access the Site, such as your IP address, browser type, operating system, access times, pages viewed, search queries entered, referring website addresses, and device information.
  • Information Collected by Cookies and Similar Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to customize the Site, improve your experience, track usage, manage advertising effectiveness, and facilitate affiliate partnerships. See Section 6 for more details.

3. How We Collect Information

  • Directly from You: When you fill out forms (contact, registration, listing submission, newsletter), create an account, post reviews, make purchases, or communicate with us.
  • Automatically When You Use the Site: Through cookies, server logs, analytics tools (like Google Analytics), and other tracking technologies.
  • From Third Parties: We may receive information from third-party partners, such as advertising networks, data analytics providers, social media platforms (if you interact with our Site via social media), and affiliate partners. We may also collect information from publicly available sources to populate or verify business listings.

4. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account (if applicable).
  • Operate and maintain the Site, including displaying business listings and user reviews.
  • Process payments for premium services, advertising, or subscriptions.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site.
  • Generate leads for Businesses based on User inquiries (e.g., through contact forms or RFQ systems).
  • Enable user-to-user communications (e.g., via reviews and ratings).
  • Fulfill and manage bookings or reservations made through integrated systems or affiliate links.
  • Respond to customer service requests and support needs.
  • Analyze usage and trends to improve the Site's functionality, content, and user experience.
  • Personalize your experience (e.g., showing relevant content based on location or preferences).
  • Compile anonymous statistical data and analysis for internal use or for sale to third parties (e.g., market reports).
  • Administer promotions, contests, or surveys.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements.
  • Verify business listings and manage business accounts.
  • Perform other business activities as needed.

5. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and potentially booking system integrations.
  • Listed Businesses: Information submitted through contact forms directed to a specific business, RFQ systems, or booking requests may be shared directly with that Business to facilitate communication or service fulfillment (lead generation). Publicly posted reviews and ratings are visible to Businesses and other Users.
  • Marketing Communications & Advertising Partners: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. We may use third-party advertising companies to serve ads when you visit the Site, who may use information about your visits to the Site and other websites contained in web cookies to provide advertisements about goods and services of interest to you.
  • Affiliate Partners: If you click on affiliate links or make bookings through integrated systems, information necessary to track referrals and commissions may be shared with our affiliate partners.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information (which does not directly identify you) for various purposes, including market analysis, demographic profiling, and improving our services. This may include selling market reports based on anonymized data.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Note: Basic Business listing information (name, address, phone, category, description, photos provided for the listing) is intended to be publicly available on the Site.

6. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.

We may use cookies for:

  • Functionality: To remember your preferences and settings.
  • Security: To help detect and prevent security risks.
  • Performance and Analytics: To understand how the Site is used, track performance, and make improvements.
  • Advertising: To deliver relevant advertisements and measure their effectiveness.
  • Affiliate Tracking: To track referrals from affiliate partners.

For more information about how we use cookies, please refer to our Cookie Policy.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Privacy Rights

Depending on your location (e.g., EU/EEA, California, Mexico), you may have certain rights regarding your personal information. These may include the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Erasure: Request deletion of your personal information, subject to certain exceptions.
  • Restrict Processing: Request the restriction of processing of your personal information.
  • Object to Processing: Object to the processing of your personal information (e.g., for direct marketing).
  • Data Portability: Request the transfer of your personal information to another party.
  • Withdraw Consent: Withdraw your consent at any time where we relied on consent to process your information.
  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails from us by following the unsubscribe link in those emails or by contacting us.
  • Opt-Out of Sale/Sharing (if applicable): Depending on jurisdiction, you may have the right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Mexico and the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to servers which may be located in Mexico or the United States and process it there. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Children's Privacy

The Site is not directed to individuals under the age of 13 (or 16 in some jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

12. Third-Party Links

The Site may contain links to third-party websites and applications of interest, including advertisements and external services (like booking platforms or business websites), that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Riviera Nayarit Directory
Bucerias, Nayarit, Mexico
privacy@nayaritexplorer.com
+52 (322) 123-4567